Dealing with our own emotional responses and the responses of parties to their conflict situations is an exhausting aspect of the work that conflict managers and dispute resolvers do. This will sap your energy and may drain your resilience, leaving you less able to be engaged and creative for the next mediation, facilitation, or inquiry. Joni Peddie, behavioural strategist says, “After handling difficult situations … we never bounce back! In fact, in a rapidly changing world, we need to learn to BOUNCE FORWARD™ mentally, physically, and with emotional agility.”